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All Hands and Hearts

Operations Manager

All Hands and Hearts. Copyright All Hands and Hearts 2021. All rights reserved.

Job title & Job location (Town, State): Operations Manager, Bega Valley Shire, NSW
Name of Organisation: All Hands and Hearts
Salary range (Optional): $3650 - $3850/ month + $400/month R & R + 3 meals/day
Term of employment: Temporary Contract - short term

1. Brief description of job role: 

International Disaster Response NGO, All Hands and Hearts is looking for an Operations Manager (OM) for a small and short term bushfire recovery project in a beautiful community in the Bega Valley Shire. This position is based in the shire on project in a camp setting. The OM manages all operations related to volunteer coordination, base, and logistics. The position is dynamic and varied, and the successful applicant will be comfortable with multitasking, prioritising, problem solving, and working flexible hours. The OM is the second in charge of the program, and supports the Program Director and Project Manager (site work) in reaching the goals of the program. Start date is as soon as possible. The project duration is not confirmed, but looks to be around 4 months. This opportunity could lead to future work on our larger International Disaster Response and Recovery Projects.

Burnt Bushland. Copyright All Hands and Hearts 2021. All rights reserved.

2. Key duties – outline/list of key duties
  • Volunteer relations - welcoming to base, communicating program goals and logistics, scheduling volunteer breaks
  • Maintenance of base - supplies, fixing things, property owner relations
  • Food supply chain for volunteers and staff
  • Risk assessment of base
  • Scheduling
  • Vehicle maintenance and logistics
  • Keep track of staff IT assets
  • Supporting with volunteer Health and Safety
  • Organise and maintain office supplies and internet
  • Reporting
  • Running volunteer meetings and delivering information clearly to volunteers
  • Weekly night duties - approx twice a week - being on-duty point of call incase of emergencies or volunteer issues
  • 2IC to Program Director 

Burnt Home. Copyright All Hands and Hearts 2021. All rights reserved.

3. Key Selection Criteria – list of key selection criteria
  • Willingness to relocate to project base in Bega shire for the duration of the project **Essential**
  • Comfortable living in a communal setting in basic conditions (likely camping) with other staff and volunteers
  • Strong initiative
  • Ability to multitask and prioritise tasks based on need
  • Experience with operations - logistics, procurement of supplies
  • Management or leadership experience - ability to delegate, supervise
  • Strong communication skills
  • Ability to work independently, but also in close coordination with a small staff team
  • Mature with ability to resolve conflicts and problem solve
  • Positive, energetic and able to motivate volunteers
  • Competent with Google Docs, Word, powerpoint
  • Ability to learn new computer systems such as Salesforce
  • An all round good human who has values of people care and helping community
4. Other information
  • Working with children check required
  • Full position description available on the careers page of the All Hands and Hearts Website
  • 5 day active work week, and weekend work only required if there are issues/problems with base or volunteer concerns. 
  • 3 day paid breaks each month with R & R allowance.
5. Details of who the contact person is for the position

Sarah Boulle sarah.b@allhandsandhearts.org

6. Where/how applications should be sent:

Apply through the careers page of the website: https://allhandsandhearts.bamboohr.com/jobs/view.php?id=564 

7. Application closing date.
  • Start Date is as soon as possible and applications will close when a suitable applicant is found. 


Where: Bega Valley Shire, NSW, Australia

Workload(s): Contract

Closing Date: Friday, June 25, 2021

Sarah Boulle
All Hands and Hearts

Email: sarah.b@allhandsandhearts.org

Website: https://www.allhandsandhearts.org

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