BINDAREE OUTDOOR EDUCATION SERVICES Pty. Ltd.
FIXED TERM FULL TIME PROGRAM MANAGER
Don’t miss this fantastic opportunity to join a team providing exceptional camp experiences and help to create camp memories that last a lifetime.
About Us
Bindaree has a passion for the outdoors and taking people on a journey to let the power of nature bring out the best in them. Through new experiences we help people push themselves and try new things they may never have thought possible.
We aim to be the partner of choice for schools and organisations, making outdoor experiences accessible to all. We have a strong 35-year history as an industry leader in journey and residential outdoor education programs and retreats throughout Victoria and interstate.
About the Opportunity
The senior position of Program Manager is both operational and strategic. You will directly liaise with and oversee clients to ensure their upcoming programs meet their needs and are extremely successful.
This position has a diverse range of responsibilities including
- Delivering outstanding customer service to ensure client satisfaction
- Coordinating and Managing client programs
- Maintaining client documentation and records
- Managing successful journey-based camp programs
- Leading teams and overseeing all program logistics, activities and catering as well as overseeing program rationale, safety and the total wellbeing of all client participants.
- Undertake field-roles on a range of allocated programs to achieve programming outcomes
- Undertake office-based program planning, management, and assessment
- Assisting with staff training and mentoring
- Assisting with compliance and risk management
What you'll need to succeed
To be successful in this position, it is essential that you have:
- A passion for outdoor education and providing outstanding customer experiences
- Exceptional interpersonal communication skills, including the ability to create strong relationships with staff and clients
- Proven leadership/management experience, including the ability to multitask and look bigger picture
- Strong sense of initiative and capacity to work with minimal guidance and supervision
- Able to maintain thorough attention to detail while working under pressure
- Experience in managing field-based programs and teams
- A proven record in activity and program safety, remote area first aid, emergency responses and risk management
- Program planning and management experience
- A solutions-based mindset
- Exceptional written communication and presentation skills
Applicants must hold a minimum of or be prepared to acquire:
- Valid Working with Children Check
- Wilderness First Aid Qualification
- CPR Qualification
- National Police Check
- Current Drivers License (including light rigid license)
- Completed Cert IV or higher in Outdoor Recreation or equivalent years of industry experience
Head Office location: Bayswater, VIC 3153
Remuneration: $74,000 per annum pro rata based on EA level + superannuation + leave conditions
Contract: Fixed Term Full time 1 year contract with potential to extend contract length
Application closing: Thursday 30th January
For all questions and to apply for this role please contact the Bindaree Outdoor Education Manager, Joe Beckett at joe.beckett@bindaree.com
All applications need to address key selection criteria below.
KEY SELECTION CRITERIA
- Outdoor Activity Leadership
- Demonstrate your experience and qualifications in the widest range of outdoor based activity skills and activity leadership.
- First Aid and Emergency Response
- Demonstrate your qualifications and experience in remote area first aid and your experience in relation to the high-quality emergency response systems.
- Program Management and Leadership
- Demonstrate your experience in the areas of program management, planning and leadership.
- Demonstrate your experience and qualifications in the area of managing individuals, staff teams and departments in an outdoor and/or business context.
- Self-Management
- Demonstrate your ability to manage your own time, task schedule, emails and workloads.
- Knowledge of Regional Program and Activity Areas
- Demonstrate your knowledge and work in the widest range of regional program and activity areas.
Bindaree Outdoor Education Services is committed to safeguarding children and young people and all applicants must comply with to our child safe protection policies and recruitment process. We are an equal opportunity employer and applications from Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse backgrounds are encouraged.
We also recognize that young people that have completed The Duke of Edinburgh’s International Award can demonstrate initiative and skills such as teamwork and communication, and encourage recipients of this award to apply.
